Special Operations & Intelligence Unit

The Special Operations & Intelligence Unit within the Division of Adult Correction and Juvenile Justice is responsible for operational procedures and the processing of intelligence for the Division that impacts the general public, staff and offenders under the authority of the Division. 

Additional responsibilities include identifying appropriate goals, objectives, standards, strategies and technologies used; coordinating and directing activities of both Prison and Community Corrections staff, and overseeing the collection, analysis and sharing of intelligence information.

Emergency Preparedness and Disaster Recovery
This unit coordinates the overall emergency preparedness for the Division of Adult Correction and Juvenile Justice. This section provides guidance and resources to plan and maintain critical agency operations throughout emergencies. It also serves as the liaison with North Carolina Emergency Management (NCEM) to answer requests for transportation, inmate labor resources, and supervision of emergency shelters and communities during, and following, statewide emergencies. The Unit maintains an active role as a State Emergency Response Team (SERT) partner and participates in exercises and training scheduled by NCEM throughout the year.

Security Risk Groups
This unit is responsible for monitoring and managing male and female offenders who have been identified as having affiliations with Security Risk Groups (SRG) members. The unit provides training to Division staff, law enforcement agencies and maintains databases used to track and identify gang members who are incarcerated and/or under supervision within our communities. The unit is responsible for establishing procedures to gather, monitor, coordinate and track intelligence information necessary to counter planned criminal activities by offenders and to manage inmate SRG efforts. 

The Investigations Section works closely with various agencies and partners to provide support in both internal and external investigations. The section also oversees the Security Risk Group program for Adult Correction and Juvenile Justice, and serves as the hub for all things SRG related. Another key element of the section is the production, analysis, and dissemination of criminal intelligence on a local, state and national level.

Division of Criminal Information/Communications Center
The Division of Criminal Information Section (DCI) enters and maintains approximately 13,000 warrants on fugitive probation and parole absconders. In addition, this section process background checks for employment and criminal justice purposes for S.O.I.U. as well as Community Corrections. 

The Communications Center, the latest addition to S.O.I.U., provides radio support for probation officers in the field while they conduct potentially dangerous field contacts with probation and parole offenders. Based inside the DCI Center, the Communications Center personnel provide pertinent information to officers regarding offenders and dispatch emergency services in the event of an incident.

The Inmate Phone Investigator Section (IPI) receives requests from Division of Prisons, as well as outside law enforcement agencies, to monitor inmate phone recordings from prisons to determine if illicit activity has occurred. These investigations can be detailed and lengthy but are a major part of maintaining the integrity within the prison system. 

The Extradition Unit is comprised of six administrative staff and four Extradition Lieutenants. Pursuant to the Federal Uniform Criminal Extradition Act, as incorporated in Article 37 of the North Carolina General Statues and Executive Order, the unit coordinates all extradition missions for Department of Public Safety, as well as those requesting state reimbursement for county and local law enforcement cases for all 100 counties.  

Task Force Officers/U.S. Marshals/FUSION Center
Sworn task force officers are partnered with state and federal agencies where resources are utilized to assist the field. TFOs work with the United States Marshals Service, the Federal Bureau of Investigation, the Drug Enforcement Agency, the Alcohol, Tobacco, Firearms and Explosives Agency, and the North Carolina State Bureau of Investigation-ISAAC (NCSBI-Information Sharing and Analysis).  Duties and responsibilities of TFOs include: 

  • Coordinate warrant round-ups, investigate and arrest violent offenders working jointly with state, local and federal law enforcement agencies
  • Investigate claims/complaints of individuals or groups with suspected ties to international terrorist organizations
  • Investigate all white collar and public corruption matters including human trafficking, fraud and civil rights matters
  • Investigate violations of state and federal law regarding narcotics and other controlled substances  
  • Investigate violations of state and federal law regarding firearms
  • Participate in undercover operations 
  • Gather intelligence on street gangs, prison gangs and outlaw motorcycle gangs
  • Liaison to NCISAAC — a fusion center with combined state and federal resources to process criminal and national security intelligence by receiving information from the community and routing it to the proper authorities for action


To contact the Special Operations & Intelligence Unit, please call 919-838-3565.