Mailing and Street Address: 330 Division Drive, Wilmington, NC 28401
County: New Hanover
Offender capacity: 402
Facility type: Male, Minimum Custody
LIMITED VISITATION RESUMES OCT. 1, 2020
The Division of Adult Correction and Juvenile Justice will resume limited visitation at all state’s prisons effective Oct. 1, 2020 with significant restrictions due to the pandemic. Visitation was suspended in all state prisons on March 16, 2020, with the exception of legal and pastoral visits, to help prevent the potential spread of coronavirus (COVID-19).
The health and safety of employees and offenders in our care are the top priorities of the Department of Public Safety. For information on coronavirus and how to protect yourself, please go the NC Department of Health and Human Services website.
To learn what else Prisons is doing to combat coronavirus, click here.
For more information on visitation, click here.
Take Interstate 40 East to Wilmington. Take Exit 414 (Castle Hayne, Airport, Battleship exit). Approach stop sign at bottom of exit ramp and turn left. Proceed to stop light in Castle Hayne and turn left onto US 117/133. After passing a Hardee's and a fire department, the road will fork and remain to the right on Hwy.133. Proceed approximately 6.5 miles and turn left on 23rd Street. Cross over railroad tracks, turn right onto Division Drive. New Hanover Correctional is located on the left.
SENDING MAIL TO OFFENDERS
The N.C. Department of Public Safety has changed the way offenders receive mail. To help keep contraband out of prisons, all mail to offenders must be sent through a private company, TextBehind.
You must address mail to offenders in this way, or it will be returned:
Offender Name and OPUS Number
P.O. Box 247
Phoenix, MD 21131
John Doe #1234567 Jane Doe #7654321
Polk Correctional Institution N.C. Correctional Institution for Women
P.O. Box 247 P.O. Box 247
Phoenix, MD 21131 Phoenix, MD 21131
IMPORTANT: The return address (at the top left of the envelope) must contain both the full first name and the full last name of the sender. Do not use initials. TextBehind will return mail that does not provide the sender's full first and last names.
The state’s prisons for women have been using TextBehind since February 2020.
Here’s how it works:
- Offender mail is addressed and delivered to TextBehind.
- TextBehind will make digital copies of the contents.
- TextBehind will forward the digital files to the prison.
- The prison will print acceptable pages and deliver them to the offender.
You may also download the TextBehind app to send mail by a smartphone or computer, avoiding paper mail sent via the U.S. Postal Service.
Offenders will continue to receive all acceptable contents of the mail you send — letters, photos, cards, artwork, etc. For more information about TextBehind, including a short video, click here.
Click here for Frequently Asked Questions.
TextBehind will not accept packages or legal mail. For more information on sending packages or legal mail, see the FAQs. You can also contact the prison where the offender is currently assigned.
All Prison facilities encourage family and friends to write to offenders. For security reasons, all incoming mail is checked to see if it contains any illegal or unauthorized items. Outgoing mail from offenders may also be checked.
Personal letters will not be read unless the officer-in-charge or designee has reason to believe the letter contains threats of harm or criminal activity, escape plans or plans to violate prison rules. If the officer-in-charge decides to delay or not deliver the letter to the offender, the offender will be told in writing the reason for this action.
Incoming mail from lawyers, any legal aid service assisting offenders, or state and federal court officials must be opened in the presence of the offender before it is checked for illegal or unauthorized items.
New Hanover Correctional is a designated re-entry facility that serves as a minimum security prison for adult males.
New Hanover CC operates one of the largest work release facilities in the state with more than 140 offenders leaving the prison daily to work at various businesses in the community. Offenders may be assigned to a variety of jobs such as N.C. Department of Transportation road squads, municipal labor contracts, ILM Airport in Wilmington, and the USS Battleship North Carolina. Offenders may also be assigned to on-site jobs in housekeeping, maintenance or the kitchen.
Cape Fear Community College provides both full-time and part-time educational, vocational, and self enrichment courses at the prison. The following classes are offered: High School Equivalency, Computer Information Systems, Horticulture Technology, Electrical Wiring, Human Resource Development, Computer Applications, Cognitive Behavior Intervention, F.A.T.H.E.R., Anger Management, Network Cable/Copper Wiring, and Network Fiber Optics. HISTORY
North Carolina's first permanent county prison was constructed in 1915 in New Hanover County. A two-story concrete building was erected in 1915 to house 200 county prisoners. Equipped with electricity, modern plumbing and central heating, the facility was thought to have begun a new age in prison construction and design. Offenders slept on cots in two large rooms, one for each race, separated by a guard room. The prison was remodeled in 1928 and expanded to house 250 offenders.
New Hanover was one of 51 county prisons that the state assumed responsibility for with the passage of the Conner Bill in 1931. It was one of 61 field unit prisons renovated or built during the late 1930s to house offenders who worked building roads.
Two modular dormitories added in 1978 have since been closed. In the 1987 Emergency Prison Facilities Development program, lawmakers provided for a 50-bed dormitory for New Hanover. Another 250 beds were included in the $55 million prison construction program authorized in 1989. Offenders moved into the first 50-bed dorm in 1988 and the other dorms in 1992.
Prison engineers supervised offenders in remodeling the prison's original building to provide classrooms and office space that opened in l994. An 18-bed dormitory provides administrative and disciplinary segregation space for minimum custody offenders needing to be segregated.