Standard Operating Procedures

Standard operating procedures -- formal written guidelines or instructions for incident response -- typically have both operational and technical components. Established SOPs enable emergency responders to successfully coordinate an incident response across disciplines and jurisdictions. Clear and effective SOPs are essential in the development and deployment of any interoperable communications solution.

Individual Agency SOPs—SOPs exist only within individual agencies and are not shared, resulting in uncoordinated procedures and/or incompatible data systems among agencies that can hinder effective multi-agency/multi-discipline response.

Joint SOPs for Planned Events—The development of SOPs for planned events—this typically represents the first phase as agencies begin to work together to develop interoperability.

Joint SOPs for Emergencies—SOPs for emergency level response that are developed as agencies continue to promote interoperability.

Regional Set of Communications SOPs—Region-wide commu­nications SOPs for multi-agency/multi-discipline/multi-hazard responses serve as an integral step towards optimal interoperability.

National Incident Management System Integrated SOPs—Regional SOPs are molded to conform to the elements of the National Incident Management System.

 

National Incident Management System

The National Incident Management System provides a systematic, proactive approach to guide departments and agencies at all levels of government, nongovernmental organizations and the private sector to work seamlessly to prevent, protect against, respond to, recover from and mitigate the effects of incidents, regardless of cause, size, location or complexity, in order to reduce the loss of life and property and harm to the environment.

Resources

Writing Guide For SOPs

Writing Guide for MOUs

Formal Agreement and SOP Template Suite and Reference Library

National Emergency Communications Plan