Mailing and Street Address: 480 Pleasant Hill Road, Lenoir, NC 28645
Phone: (828) 726-2509
Offender capacity: 238
Facility type: Male, Minimum Custody. Reentry Facility
The Coronavirus pandemic has impacted visitation at all prison facilities. Review the latest restrictions before planning a visit.
From Lenoir, take U.S. 321 south to Mt. Hermon Road. Turn right on Mt. Hermon Road and go to the next stoplight, turn right onto 321A. Go two blocks, then turn left onto Pleasant Hill Road. The unit is about one mile down the road on the right.
SENDING MAIL TO OFFENDERS
The N.C. Department of Public Safety has changed the way offenders receive mail. To help keep contraband out of prisons, all mail to offenders must be sent through a private company, TextBehind.
You must address mail to offenders in this way, or it will be returned:
Offender Name and OPUS Number
P.O. Box 247
Phoenix, MD 21131
John Doe #1234567 Jane Doe #7654321
Polk Correctional Institution N.C. Correctional Institution for Women
P.O. Box 247 P.O. Box 247
Phoenix, MD 21131 Phoenix, MD 21131
IMPORTANT: The return address (at the top left of the envelope) must contain both the full first name and the full last name of the sender. Do not use initials. TextBehind will return mail that does not provide the sender's full first and last names.
The state’s prisons for women have been using TextBehind since February 2020.
Here’s how it works:
- Offender mail is addressed and delivered to TextBehind.
- TextBehind will make digital copies of the contents.
- TextBehind will forward the digital files to the prison.
- The prison will print acceptable pages and deliver them to the offender.
You may also download the TextBehind app to send mail by a smartphone or computer, avoiding paper mail sent via the U.S. Postal Service.
Offenders will continue to receive all acceptable contents of the mail you send — letters, photos, cards, artwork, etc. For more information about TextBehind, including a short video, click here.
Click here for Frequently Asked Questions.
TextBehind will not accept packages or legal mail. For more information on sending packages or legal mail, see the FAQs. You can also contact the prison where the offender is currently assigned.
All Prison facilities encourage family and friends to write to offenders. For security reasons, all incoming mail is checked to see if it contains any illegal or unauthorized items. Outgoing mail from offenders may also be checked.
Personal letters will not be read unless the officer-in-charge or designee has reason to believe the letter contains threats of harm or criminal activity, escape plans or plans to violate prison rules. If the officer-in-charge decides to delay or not deliver the letter to the offender, the offender will be told in writing the reason for this action.
Incoming mail from lawyers, any legal aid service assisting offenders, or state and federal court officials must be opened in the presence of the offender before it is checked for illegal or unauthorized items.
Caldwell Correctional Center in Hudson is a minimum security prison for adult males built in 1938. A modular unit was installed at the prison that added space for another 46 offenders.
The prison has a 40-bed single-cell segregation building for housing misdemeanants with serious felony charges pending and offenders in disciplinary segregation.
Caldwell Community College works with the prison to provide vocational and academic classes. Offenders may take part in meetings of Alcoholics Anonymous, Narcotics Anonymous and the department's Drug Alcohol Rehabilitation Treatment aftercare program. Some of the other programs provided at the facility include MAPP, Incentive Wage Positions, GED Classes, Substance Abuse Programs (AA, NA), Self-Help/Life, Character Education Enrichment, Reasoning and Rehabilitation, F.A.T.H.E.R. Accountability, Community Volunteer Program, Home Leave Program, Think Smart Program, Inmate Labor Contracts, Community Work Program, Litter Crew, Religious Life, Prison Fellowship, Chaplain Re-entry Life Planning, Formal Worship, Pastoral Counseling, Bible Studies.
Inmate work assignments at Caldwell include work release, community work squads, Department of Transportation road crews or unit assignments such as maintenance, janitors, groundskeepers or kitchen duties.
Caldwell CC was one of 61 field unit prisons renovated or built during the late 1930's to house offenders who worked building roads. Caldwell CC housed medium custody adult males in 1966 for one year and housed minimum custody male youth from 1977 to 1981. In the original prison, offenders were housed in a building that had two dormitories. A modular dormitory was added in 1978. Those housing units are still in use today.
Lawmakers provided two 50-bed dormitory additions as part of the $28.5 million Emergency Prison Facilities Development program authorized in 1987. In 1990, a modular unit was installed to house a dental office that provides care for Western region offenders. Another modular unit was added in 1997 for the prison's medical department.
In 1987, a 135-seat chapel was built. It was funded by donations from community churches and individuals.