Replace Documents

To replace important documents lost or damaged during Hurricane Matthew, contact the following agencies.  

SNAP Card (Food Stamps): 1-866-719-0141

 www.ncdhhs.gov/divisions/dss/local-county-social-services-offices

EBT Card: 888-622-7328  www.ebtcardbalance.com/north-carolina-lost-ebt-card-el27

N.C. Birth, Death or Marraiage Certificates: 919-733-3000  http://vitalrecords.nc.gov/order.htm

N.C. Driver License: 919-715-7000  www.dmv.org/nc-north-carolina/replace-license.php

Vehicle Titles: 919-715-7000 www.ncdot.gov/dmv/vehicle/title/replacement/

Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: 877-275-3342  www.fdic.gov

Credit Cards: Contact the issuing institution:

Credit Reports (Equifax, Experian or TransUnion):  877-322-8228 www.annualcreditreport.com

Social Security Card: 800-772-1213 www.ssa.gov

Medicare Cards: 800-772-1213 www.socialsecurity.gov/medicarecard/

Green Card: 800-375-5283  www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Passport: 877-487-2778 http://travel.state.gov/content/passports/english/passports/lost-stolen.html  

U.S. Savings Bonds:  800-722-2678 or 800-553-2663 www.treasurydirect.gov/

Tax Returns: 800-829-1040  www.irs.gov/pub/irs-pdf/f4506.pdf

Military Records: 866-272-6272

Website: www.archives.gov/contact/

Insurance Documents: Contact your own insurance agent 

Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact your own real estate agent

Website: http://propertydeeds.org/lost-property-deed-replacement-procedure/

Medical and Prescription Records: 
Call your own doctor; medical and prescription records are tracked electronically.

Other Family Records:

Website: http://www.archives.gov/preservation/disaster-response/guidelines.html

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