Hurricane Florence Disaster Assistance

Financial Assistance

FEMA provides financial assistance to disaster survivors through low-interest loans (via the U.S. Small Business Administration) or grants that do not have to be repaid. FEMA assistance is non- taxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should file a claim with their insurance company first, then register with FEMA. While FEMA cannot duplicate insurance payments, underinsured applicants may receive help after their claims have been settled.

Three ways to register with FEMA

Online at DisasterAssistance.gov.

Call FEMA at 800-621-FEMA (3362).  (Use the same number if you use 711 or Video Relay Service. If you are deaf, hard-of-hearing or have a speech disability and you use a TTY, call 800-462-7585 

Download the FEMA Mobile App and apply.

Crisis Counseling

Call the Disaster Help Hotline at 800-985-5990.

Price Gouging

The North Carolina price gouging law that protects consumers from scammers is in effect. Report potential price gouging by calling 1-877-5-NO-SCAM or file a complaint at ncdoj.gov.