Disaster Case Managers help Florence survivors connect with needed help and services


For Hurricane Florence survivors who are still struggling to recover, trained disaster case managers are available to help find needed assistance and services to move forward with recovery.

Since disaster case management services were first offered in February, more than 4,000 Florence survivors in North Carolina have taken advantage of the free service.  Case managers are now actively working with more than 3,400 individuals or families.

Case managers are helping individuals and families develop recovery plans that connect them with resources that can help with financial, physical, emotional or spiritual well-being, as well as referrals for materials and/or manpower. The case manager helps households return to a state of independence.

“Case managers work with survivors to find solutions and connect them with social service agencies, voluntary groups or long-term recovery groups that can help meet their specific needs,” said Emmett Wainwright, Individual Assistance Program Manager for North Carolina Emergency Management.

Case managers are provided by Endeavors, an experienced provider of disaster case management services that is also working in other states affected by Hurricanes Harvey, Maria and Irma.

To contact the Disaster Case Management service provider, please email: DCMNC@Endeavors.org or call one of the two offices:

  • Residents of Anson, Bladen, Brunswick, Chatham, Columbus, Cumberland, Durham, Guilford, Harnett, Hoke, Johnston, Lee, Moore, New Hanover, Orange, Richmond, Robeson, Sampson, Scotland and Union counties should call the Fayetteville office at 910-672-6175
  • Residents of Beaufort, Carteret, Craven, Duplin, Greene, Hyde, Jones, Lenoir, Onslow, Pamlico, Pender, Pitt, Wayne, and Wilson counties should call the Jacksonville office at 910-378-4913

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