Donate to Hurricane Recovery

Hurricane Florence 2018

Download the ReadyNC app for latest traffic, shelters, flood gauge info, evacuations and more.


547Housing Units Installed Travel Trailers or Mobile Housing Units as of Jan. 18
$556.3MILLIONS IN NFIP CLAIMS PAID 15,014 Claims Were Filed
$125.7MILLION APPROVED in grants for homeowners/renters as of Jan.18
$379.2MILLION APPROVED in SBA Loans for Businesses & Residents as of Jan.18

Housing Help for Florence Survivors


  • Housing solutions are based on individual needs, how quickly homes can be repaired and other available housing in the community.
  • The Transitional Sheltering Assistance program moves people out of shelters into hotel rooms until a longer-term housing option is ready.
  • Rental assistance and grants for home repairs are available.
  • Travel trailers or mobile homes are intended for those whose home is uninhabitable and have no other practical options.
  • STEP provides partial repairs to homes with minor damage, making them safe, clean and secure, so residents can shelter at home while they make further repairs.

  • To receive federal housing help, Florence survivors must first apply for disaster assistance.

Survivors who do not qualify for federal assistance may still get help

  • Back@Home may help those who don't qualify or receive limited FEMA assistance and still need help with housing or other services.
  • Help may include: finding housing, rent and utility assistance, move-in supplies or other resources like job training and placement and child care.

Assistance to Individuals

Call 211 or (888) 892-1162
or text FLORENCE to 898211

for trained specialists 24/7 who have access to real-time information on meal sites, water and other recovery and rebuilding resources.
  • Crisis Cleanup helps pair volunteer organizations with survivors whose homes have been affected by disaster. Survivors call Crisis Cleanup at 1-800-451-1954 and describe their damage to a live operator. The residences go into a database and are helped by the first available agency.
  • Transitional Sheltering Assistance is available to eligible survivors whose pre-disaster residence is in these counties: Brunswick, Carteret, Craven, Columbus, Jones, New Hanover, Onslow, Pender or Robeson. Call 800-621-FEMA for info.
  • Disaster Unemployment Assistance helps those who are out of work due to Florence. Call 866-795-8877 or go online Division of Employment Security
  • Disaster Legal Services help survivors with disaster-related legal matters. Call 833-242-3549 Mon-Friday 8:30 am- 4:15 pm and Mondays & Thursdays 5:30-8:30 pm.
  • For crisis counseling, call the Disaster Help Hotline at 800-985-5990.
  • The North Carolina price gouging law protects consumers from scammers. Report potential price gouging by calling 1-877-5-NO-SCAM or file a complaint at