Juvenile Crisis and Assessment Centers

Juvenile Crisis and Assessment Centers are non-secure residential facilities that provide evidenced based services, crisis care, assessment, and therapeutic residential services for youth who require temporary out of home placement to assess and/or stabilize their behaviors. The centers provide an opportunity to determine and recommend the most appropriate interventions through the development of comprehensive assessments.

The services at the JCACs are targeted for Level II and Level I high risk/high needs juveniles ranging from 10 to 17 years old. The overall scope of work at the facility is to provide a 24 hour, non–secure, therapeutic short-term residential setting delivering crisis care and assessment services, all of which includes wide-range service planning for juveniles who require a temporary out of home placement to stabilize their behaviors. Assessment and observational findings are used to determine effective interventions for each juvenile with a comprehensive plan of care. The facility integrates temporary crisis care and assessment services into a comprehensive clinical program model within a non-secure residential setting. The scope of work includes crisis care, assessments, education, health, counseling, and individual and group activities, in addition to recreational services. The Juvenile Crisis and Assessment Center develops assessments through a two-tier process. The goal of the two-tiered process is to initially develop a solid, accurate image of the client, and then use the information gathered to present a depiction of the client’s strengths, weaknesses, support systems, needs and potential while also developing a comprehensive recommendation for the juvenile.

The Juvenile Crisis and Assessment Centers are the newest addition to the juvenile justice continuum of service. Insight Juvenile Crisis and Assessment Center opened in November 2015; Bridges Juvenile Crisis and Assessment Center opened in March of 2016; and the Western Area Multi-Purpose Juvenile Crisis and Assessment Center opened in October 2016. 

Insight Juvenile Crisis and Assessment Center (Eastern and Central catchment areas)
100 Dillon Drive, Butner, NC 27509; phone 919-808-5951
Capacity: 12

Bridges Juvenile Crisis and Assessment Center (Piedmont catchment area)
5550 Sturmer Park Circle, Winston-Salem, NC 27105; phone 336-515-0614
Capacity: 8

Western Area Multi-Purpose Juvenile Crisis and Assessment Center (Western catchment area; blended model: 5 Crisis Beds and 4 Secure Custody Beds)
20 Lees Creek Road, Asheville, NC 28806; phone 828-338-8340
Capacity: 9