Juvenile Crisis and Assessment Centers

Juvenile Crisis and Assessment Center Building ExteriorJuvenile Crisis and Assessment Centers are non-secure residential facilities that provide evidence-based services, crisis care, assessment and therapeutic residential services for youth who require temporary out-of-home placement to assess and/or stabilize their behaviors. The centers provide an opportunity to determine and recommend the most appropriate interventions through the development of comprehensive assessments.

The services at the JCACs are targeted for Level II and Level I high risk/high needs juveniles ranging from 10 to 17 years old. The overall scope of work at the facility is to provide a 24-hour, non–secure, therapeutic short-term residential setting delivering crisis care and assessment services, all of which includes wide-range service planning for juveniles who require a temporary out of home placement to stabilize their behaviors. Assessment and observational findings are used to determine effective interventions for each juvenile with a comprehensive plan of care. The facility integrates temporary crisis care and assessment services into a comprehensive clinical program model within a non-secure residential setting. The scope of work includes crisis care, assessments, education, health, counseling, and individual and group activities, in addition to recreational services. The Juvenile Crisis and Assessment Center develops assessments through a two-tier process. The goal of the two-tiered process is to initially develop a solid, accurate image of the client, and then use the information gathered to present a depiction of the client’s strengths, weaknesses, support systems, needs and potential while also developing a comprehensive recommendation for the juvenile.

The Juvenile Crisis and Assessment Centers are the newest addition to the juvenile justice continuum of service. Insight Juvenile Crisis and Assessment Center opened in November 2015; Bridges Juvenile Crisis and Assessment Center opened in March of 2016; the Western Area Multi-Purpose Juvenile Crisis and Assessment Center opened in October 2016; and the Eastern Area Crisis and Assessment Center opened in January 2024.

Referrals to Juvenile Crisis and Assessment Centers may be made at via the Methodist Home for Children website.

Eastern Crisis and Assessment Center (Eastern catchment area; blended model: five crisis and assessment beds and three secure custody beds)
3060 Dobbs Farm Road, Kinston, NC 28504; phone 252-607-8090
Capacity: 8

Insight Juvenile Crisis and Assessment Center (Central catchment area)
100 Dillon Drive, Butner, NC 27509; phone 919-808-5951
Capacity: 12

Bridges Juvenile Crisis and Assessment Center (Piedmont catchment area)
5550 Sturmer Park Circle, Winston-Salem, NC 27105; phone 336-515-0614
Capacity: 8

Western Area Multi-Purpose Juvenile Crisis and Assessment Center (Western catchment area; blended model: five crisis and assessment beds and four secure custody beds)
20 Lees Creek Road, Asheville, NC 28806; phone 828-338-8340
Capacity: 9