All State/FEMA disaster recovery centers in North Carolina will be closed Thursday, Nov. 22 in observance of Thanksgiving. The recovery centers will resume regular business hours at 9 a.m. on Friday, Nov. 23.
Please Note: The Sampson County disaster recovery center will be closed Nov. 22 and 23 for a special event. It will reopen at 9 a.m. on Saturday, Nov. 24.
Survivors can also get help online or by phone. Individuals and businesses in counties included in the federal disaster declaration for Hurricane Florence may register for assistance by:
• Calling the disaster assistance helpline at 800-621-3362 or 800-462-7585 (TTY) anytime from 7 a.m. to 11 p.m. local time seven days a week until further notice. Multilingual operators are available. You can also update your contact information, ask questions about a letter from FEMA, get information about FEMA home inspections, or learn how to appeal a FEMA decision.
• Going online to DisasterAssistance.gov or DisasterAssistance.gov/es for Spanish
• Downloading the FEMA mobile app in English or Spanish.
• Downloading the ReadyNC app.
• Visiting any disaster recovery center. To find center locations and current hours, download the FEMA mobile app, the ReadyNC app, or visit FEMA.gov/DRC. Center hours and operations are adjusted based on visitor demand.
Information on the U.S. Small Business Administration’s low-interest disaster loans is available at the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov or visiting SBA’s website at SBA Disaster Assistance. People who are deaf and hard-of-hearing may call 800-877-8339.
If you have unmet disaster-related needs, you may call the statewide referral service at 2-1-1 or
888-892-1162 (TTY), or text Florence to 898211.
The 34 North Carolina counties now designated for Individual Assistance are: Anson, Beaufort, Bladen, Brunswick, Carteret, Chatham, Columbus, Craven, Cumberland, Duplin, Durham, Greene, Guilford, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Moore, New Hanover, Onslow, Orange, Pamlico, Pender, Pitt, Richmond, Robeson, Sampson, Scotland, Union, Wayne and Wilson.
For more information on North Carolina’s recovery from Hurricane Florence, visit NC Department of Public Safety Hurricane Florence Information and FEMA NC Hurricane Florence Information. Follow us on Twitter: @NCEmergency and @FEMARegion4.
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