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Disaster Recovery Centers to Change Hours of Operation Starting Dec. 3

Raleigh

State/FEMA disaster recovery centers will change their hours of operation beginning Monday, Dec. 3, 2018. The centers will operate from 9 a.m. to 5 p.m., Monday through Friday and 9 a.m. to 1 p.m., Saturdays. All centers are closed on Sundays.

Survivors can also get help online or by phone. Individuals and businesses in counties included in the North Carolina federal disaster declaration for Hurricane Florence may register for assistance before the Dec. 13 deadline by:
•    Calling the disaster assistance helpline at 800-621-3362 or 800-462-7585 (TTY) anytime from 7 a.m. to 11 p.m. local time seven days a week until further notice. Multilingual operators are available. You can update your contact information, ask questions about a letter from FEMA, get information about FEMA home inspections, or learn how to appeal a FEMA decision.
•    Going online to DisasterAssistance.gov or DisasterAssistance.gov in Spanish.
•    Downloading the FEMA mobile app or the FEMA mobile app in Spanish.
•    Downloading the ReadyNC app
•    Visiting any of the recovery centers that remain open. To find center locations and current hours, download the FEMA mobile app, the ReadyNC app, or visit FEMA.gov/DRC. Center hours and operations are adjusted based on visitor demand. 

Information on the U.S. Small Business Administration’s low-interest disaster loans is available at the SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov or visiting SBA’s website at sba.gov/disaster. People who are deaf and hard-of-hearing may call 800-877-8339
If you have unmet disaster-related needs, you may call the statewide referral service at 2-1-1 or 888-892-1162 (TTY), or text Florence to 898211. 

The 34 North Carolina counties designated for Individual Assistance are: Anson, Beaufort, Bladen, Brunswick, Carteret, Chatham, Columbus, Craven, Cumberland, Duplin, Durham, Greene, Guilford, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Moore, New Hanover, Onslow, Orange, Pamlico, Pender, Pitt, Richmond, Robeson, Sampson, Scotland, Union, Wayne and Wilson.

For more information on North Carolina’s recovery from Hurricane Florence, visit ncdps.gov/Florence and FEMA.gov/Disaster/4393. Follow us on Twitter:
@NCEmergency and @FEMARegion4.

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