Registration Deadline Passes but FEMA is Still Here to Help North Carolina Survivors


The deadline for registering with FEMA has passed, but that does not mean FEMA is leaving. FEMA continues working with North Carolina Emergency Management to help survivors and communities recover.

If you have registered for assistance, FEMA encourages you to keep in touch to track your case or to notify the agency of changes to your mailing or email addresses or phone numbers, and to report insurance settlements or additional damage you may have discovered since your home inspection. 

Here’s how to reach FEMA:
•    Online at or (for Spanish)
•    Call the disaster assistance helpline at 800-621-3362 or 800-462-7585 (TTY) anytime from 7 a.m. to 10 p.m. seven days a week. Multilingual operators are available. 
•    Download the FEMA Mobile App in English and Spanish.

The application deadline for a U.S. Small Business Administration low-interest disaster loan also has passed. For information, call the SBA Disaster Assistance Customer Service Center at 800-659-2955, email, or visit SBA’s website at If you are deaf, hard-of-hearing or have a speech disability and use a TTY, call 800-877-8339.

As of Tuesday, Dec. 25, 2018:
•    More than $122.6 million  has been approved for 34,000 households
•    More than $354.9 million  in SBA low-interest loans for homeowners,renters and business owners had been approved.
•    More than 15,014 National Flood Insurance Program claims had been submitted.
•    An estimated $556.3 million had been paid on approved NFIP claims.

FEMA and NCEM operated 23 disaster recovery centers, all of which are now closed. More than 42,000 people visited the centers throughout the 34 designated counties to receive information and advice for their recovery. 

In addition, Disaster Survivor Assistance teams visited more than 113,000 homes and talked to almost 63,000 survivors about how FEMA can help in their recovery efforts, to answer survivors’ questions and, if needed, to help survivors register. 

For more information on North Carolina’s recovery from Hurricane Florence, visit and Follow us on Twitter:
@NCEmergency and @FEMARegion4.


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