Helene Recovery Numbers
Last updated August 26, 2025.
Disaster Recovery
| Multi Agency Resource Centers (MARCs) | |
|---|---|
| # Centers | 5 |
| Total # Visitors | 6,844 |
| Disaster Unemployment Assistance | |
|---|---|
| Funds Dispersed | $38,740,843 |
Disaster survivors can also contact FEMA by calling 1-800-621-3362 to discuss their case.
As of June 30, 2025, FEMA is no longer supporting the MARCS. However, State Individual Assistance and Disaster Case Management continue to support the MARCs in Buncombe, Haywood and Henderson counties. Disaster Case Management continues to support the Mitchell County MARC on Wednesdays and the Watauga County MARC on Fridays.
| Multi Agency Recovery Center Top Topics |
|---|
| HMGP Inquiries/Applications |
| Debris Inquiries/Applications |
| PRB Inquiries/Applications |
| FEMA Assistance |
| FEMA Appeals |
| Housing/Shelter Inquiries |
| Financial Inquiries/Unmet Needs |
| Disaster Case Management Referrals |
| SBA |
NCEM Disaster Case Management
| Program | Received |
|---|---|
DCM Applications Received | 5,162 |
# Calls to Call Center | 24,882 |
North Carolina Disaster Case Management (NC-DCM) is currently accepting applications for assistance. Survivors can apply online at ncdps.gov/helene/dcm or by calling (844) 746-2326 from 8 a.m. to 5 p.m. Monday through Friday.
| Top Five Self-Identified Unmet Needs | |
|---|---|
| Housing | 2,177 |
| Financial | 1,653 |
| Utilities | 871 |
| Recovery Programs | 937 |
| Food | 712 |
Housing
| Transitional Sheltering Assistance (hotels/motels) | |||
|---|---|---|---|
Households Checked In | 0 | Households Checked Out | 13,317 |
Transitional Sheltering Assistance final move-outs were completed on May 2, 2025.
| FEMA Housing Support - Mobile Housing Units/Travel Trailers | |||
|---|---|---|---|
| Currently Licensed In | 140 | Vacated (Returned to Stable Housing) | 103 |
| Individuals and Household Programs | |
|---|---|
| # Households Receiving Rental Assistance | 5,885 |
| $ Allocated for Rental Assistance | $19,840,405 |
| # Individual Assistance Program Applicants | 288,093 |
| $ Individual Assistance Provided to Survivors | $505,451,700 |
Roads and Bridges
| FEMA Private Roads and Bridges | |
|---|---|
| # of Projects Funded | 10,222 |
| $ Individual Assistance Allocated | $25,580,244 |
Debris Management
| Debris Management | |
|---|---|
| Cubic Yards Removed | 8,068,028 |
| Cubic Yards Removed Waterways | 7,887,855 |
