Donate to Hurricane Recovery

Hurricane Florence 2018

Download the ReadyNC app for latest traffic, shelters, flood gauge info, evacuations and more.


$119.9MILLION APPROVED in grants for homeowners/renters
$337.9MILLION APPROVED in SBA Loans for Businesses & Residents

Housing Help for Florence Survivors


  • Housing solutions are based on individual needs, how quickly homes can be repaired and other available housing in the community.
  • The Transitional Sheltering Assistance program moves people out of shelters into hotel rooms until a longer-term housing option is ready.
  • Rental assistance and grants for home repairs are available.
  • Travel trailers or mobile homes are intended for those whose home is uninhabitable and have no other practical options.
  • STEP provides partial repairs to homes with minor damage, making them safe, clean and secure, so residents can shelter at home while they make further repairs.

  • To receive federal housing help, Florence survivors must first apply for disaster assistance.
  • To register call 1-800-621-FEMA or visit
  • The deadline to apply for federal disaster assistance is December 13.

Survivors who do not qualify for federal assistance may still get help

  • Back@Home may help those who don't qualify or receive limited FEMA assistance and still need help with housing or other services.
  • Help may include: finding housing, rent and utility assistance, move-in supplies or other resources like job training and placement and child care.

Assistance to Individuals

Call 211 or (888) 892-1162
or text FLORENCE to 898211

for trained specialists 24/7 who have access to real-time information on meal sites, water and other recovery and rebuilding resources.
  • Crisis Cleanup helps pair volunteer organizations with survivors whose homes have been affected by disaster. Survivors call Crisis Cleanup at 1-800-451-1954 and describe their damage to a live operator. The residences go into a database and are helped by the first available agency.
  • Transitional Sheltering Assistance is available to eligible survivors whose pre-disaster residence is in these counties: Brunswick, Carteret, Craven, Columbus, Jones, New Hanover, Onslow, Pender or Robeson. Call 800-621-FEMA for info.
  • Disaster Unemployment Assistance helps those who are out of work due to Florence. Call 866-795-8877 or go online Division of Employment Security
  • Disaster Legal Services help survivors with disaster-related legal matters. Call 833-242-3549 Mon-Friday 8:30 am- 4:15 pm and Mondays & Thursdays 5:30-8:30 pm.
  • For crisis counseling, call the Disaster Help Hotline at 800-985-5990.
  • The North Carolina price gouging law protects consumers from scammers. Report potential price gouging by calling 1-877-5-NO-SCAM or file a complaint at