Replacing Documents To replace important documents lost or damaged during Hurricane Florence, contact the following agencies. SNAP Card (Food Stamps): 866-719-0141 EBT Card: 888-622-7328 N.C. Birth, Death or Marriage Certificates: 919-733-3000 N.C. Driver License: 919-715-7000 Vehicle Titles: 919-715-7000 Bank Checks, ATM / Debit Cards, or Safe Deposit Boxes: 877-275-3342; www.fdic.gov or Hurricane Florence FAQ https://www.fdic.gov/news/news/financial/2018/fil18048a.pdf Credit Cards: Contact the issuing institution: • American Express: 800-528-4800 • Discover: 800-347-2683 • Master Card: 800-627-8372 • Visa: 800-847-2911 Credit Reports (Equifax, Experian or TransUnion): 877-322-8228 Social Security Card: 800-772-1213 (TTY 800-325-0778) Medicare Cards: 800-772-1213 (TTY 800-325-0778) Green Card: 800-375-5283; Passport: 877-487-2778 (TTY 888-874-7793) U.S. Savings Bonds: 800-722-2678 or 800-553-2663 Tax Returns: 800-908-9946; https://www.irs.gov/pub/irs-pdf/f4506.pdf Military Records: 866-272-6272; www.archives.gov/contact/ Insurance Documents: Contact your own insurance agent Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact the Register of Deeds Office in your county. Many have property records digitized that can be looked up online: https://www.sosnc.gov/static_forms/publications/directory_nc_officials/… or https://www.sosnc.gov/static_forms/publications/directory_nc_officials/… Or check the Property Deeds website Medical and Prescription Records: Call your doctor or pharmacy; medical and prescription records are tracked electronically. Other Family Records
Replacing Documents To replace important documents lost or damaged during Hurricane Florence, contact the following agencies. SNAP Card (Food Stamps): 866-719-0141 EBT Card: 888-622-7328 N.C. Birth, Death or Marriage Certificates: 919-733-3000 N.C. Driver License: 919-715-7000 Vehicle Titles: 919-715-7000 Bank Checks, ATM / Debit Cards, or Safe Deposit Boxes: 877-275-3342; www.fdic.gov or Hurricane Florence FAQ https://www.fdic.gov/news/news/financial/2018/fil18048a.pdf Credit Cards: Contact the issuing institution: • American Express: 800-528-4800 • Discover: 800-347-2683 • Master Card: 800-627-8372 • Visa: 800-847-2911 Credit Reports (Equifax, Experian or TransUnion): 877-322-8228 Social Security Card: 800-772-1213 (TTY 800-325-0778) Medicare Cards: 800-772-1213 (TTY 800-325-0778) Green Card: 800-375-5283; Passport: 877-487-2778 (TTY 888-874-7793) U.S. Savings Bonds: 800-722-2678 or 800-553-2663 Tax Returns: 800-908-9946; https://www.irs.gov/pub/irs-pdf/f4506.pdf Military Records: 866-272-6272; www.archives.gov/contact/ Insurance Documents: Contact your own insurance agent Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact the Register of Deeds Office in your county. Many have property records digitized that can be looked up online: https://www.sosnc.gov/static_forms/publications/directory_nc_officials/… or https://www.sosnc.gov/static_forms/publications/directory_nc_officials/… Or check the Property Deeds website Medical and Prescription Records: Call your doctor or pharmacy; medical and prescription records are tracked electronically. Other Family Records
