Skip to main content
NC DPS logo NC DPS

Topical Navigation

  • Home
  • Our Organization
    Our Organization
    • Law Enforcement
    • Adult Correction
    • Juvenile Justice
    • Emergency Management
    • Homeland Security
    • North Carolina National Guard
    • Office of Recovery & Resiliency
  • DPS Services
    DPS Services
    • Offender Search
    • Victim Services
    • Permits & Licenses
    • Grants
    • Prison Rape Elimination Act
    • Safety Tips
    • Samarcand Training Academy
    • Spanish Resources
  • Careers That Matter
    Careers That Matter
    • Career Fairs
    • Correctional Officers
    • DPS Healthcare
    • Probation and Parole Officers
    • State Highway Patrol
    • Alcohol Law Enforcement
    • Emergency Management
    • Juvenile Justice Careers
    • State Capitol Police
    • Contact a DPS Recruiter
    • NCDPS Internships
  • About DPS
    About DPS
    • Office of the Secretary
    • Administration
    • Professional Standards, Policy and Planning
    • Divisions
    • Boards and Commissions
    • Statistics and Data
    • Administrative Rules
    • Current Initiatives
  • News
    News
    • Press Releases
    • News Conferences
    • Blog: DPS Dispatch
    • In Case You Missed It
    • Calendar of Events
    • Media Contacts
  • Contact
    Contact
    • Send Email
    • Frequently Called Phone Numbers
    • Public Records Request
    • Directory
    • Report Fraud, Waste or Abuse
    • Send Email
  • NC.GOV
  • AGENCIES
  • JOBS
  • SERVICES
NC DPS »   Our Organization »   Emergency Management »   Past Disasters »   Hurricane Matthew 2016 »   Disaster Recovery Centers

Disaster Recovery Centers

NC Emergency Management logoFederal Emergency Management Agency logo

NOTE:

  • All DRCs are now closed. Effective Monday, Feb. 6, all locations have become appointment-only transitional sheltering assistance (TSA) support centers.

North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about disaster assistance at Disaster Recovery Centers (DRC).

Representatives from North Carolina Emergency Management, the Federal Emergency Management Agency (FEMA) and U.S. Small Business Administration (SBA), are at the centers to answer questions about disaster assistance and low-interest disaster loans. They can also help survivors apply for federal disaster assistance.

If possible, survivors should register with FEMA before visiting a recovery center. To register, go online to DisasterAssistance.gov or call the FEMA helpline at 800-621-3362. Help is available in most languages and phone lines are open 7 a.m. to 11 p.m. seven days a week until further notice. Disaster survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585 to register. Those who use 711 or VRS (Video Relay Service) or require accommodations while visiting a center may call 800-621-3362. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids.

The hours of operation are Monday – Friday 9 a.m. to 6 p.m., Saturday 9 a.m. - 1 p.m. until further notice. Closed Sunday. 

 

The TSA support centers are at these locations:

County Location Address City/Town State Zip
Cumberland Department of Social Services 1225 Ramsey St. Fayetteville NC 28301
Edgecombe County Health Department 3003 N. Main St. Tarboro NC 27886
Robeson Old Kmart Store 2750 N. Roberts Ave. Lumberton NC  28358

Visiting with a recovery specialist is not a requirement for survivors who want disaster assistance, but the centers are an excellent way for people to get answers to their questions about disaster aid and registration assistance. 

This information will be updated as additional Disaster Recover Centers open or as conditions change.

Hurricane Matthew 2016

  • Disaster Recovery Centers
  • Donations
  • Emergency Declarations and Evacuations
  • Flood Risks
  • Food Assistance
  • Housing Help
  • Hurricane Matthew Disaster Assistance
  • Hurricane Matthew Press Releases
  • Info for Local/State Govt Officials
  • Legal Services
  • Replace Documents
  • SBA Business Recovery Centers
  • Storm Stats
  • Unemployment
  • Volunteers
  • Water System Issues

Share this page:

  • Facebook
  • Twitter
  • Email

How can we make this page better for you?

Back to top

Contact

NC Department of Public Safety

Physical Address: 
512 North Salisbury Street, Raleigh
 
Mailing Address:
4201 Mail Service Center, 

Raleigh, NC 27699-4201
 

919-733-2126

Activity Feed

Activity Feed

Follow Us

  • Facebook
  • Twitter
  • Instagram
  • Flickr
  • YouTube
  • LinkedIn
  • Employee Directory
  • Translate Disclaimer
  • Accessibility
  • Terms of Use
  • Privacy Policy
  • Open Budget
NC DPS
https://www.ncdps.gov/hurricane-matthew/disaster-recovery-centers